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Emergency Management Team

Course Outline / Target Group


The course will provide Learners with formal training in the strategy, tactics, command and control, communications and coordination elements used in the management of major emergencies.

The course is designed for personnel who fill the Emergency Coordinator (EC) or Incident Controller (IC) role, traditionally referred to as the ‘Duty Manager’, whose responsibilities include the support of any ‘site’ should they have an emergency incident, and is based on the principles of the Incident Command System (ICS). The EC will be supported by an ‘Emergency Management Team’ (EMT), and the course is also designed for personnel who form part of that team who might be expected to take over the EC role in the event of unexpected absence or sickness.

Course Aim & Objectives


To equip personnel with the basic knowledge, skills and techniques that are required to be an effective member of a company’s Emergency/Incident Management Team.

The Learners will be able to:

a)    Understand major emergencies and the principals of ICS.
b)    Understand EMT roles and responsibilities.
c)    Understand the need for good communications and information management.
d)    Understand the ECC facilities and equipment.

The practical elements will enable them to understand the need to put in place predetermined plans during the Activation Phase (when the emergency alarm has been raised), through to the Deactivation Phase/Stand Down in the role of the Emergency Coordinator in a number of specific types of emergency scenarios. 

Course Modules

The following modules and elements will be delivered:

Module 1: Theory Element of Emergency Management Team Training
Module 2: Practical Element of Emergency Management Team Training



There are no formal Learner pre-requisites.


MERSC Kuala Lumpur
Headquarters Office

Register Interest for EMT Program
Price on Request

2 Days Theory and Practical Session


Company Consultation

Accredited by:
NOCN Logo - PONG.jpg


Theory and Practical

Native Teacher (Available in English or Malay)

Free Resources for Company Implementation

2 Days Training

Level 3 UK Certificate of Completion

Consultation to further training

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