Control Room Technician Verification Training & Assessment


This program covers the responses required by a technician to make decisions and control a process during abnormal or declared incident situations, requiring recognition and solving of more complex/less obvious process/plant technical problems to prevent or avoid an emergency.



In a typical scenario, a technician takes control of the process and makes decisions in order to manage an abnormal situation.  This could be in response to a declared situation or the plant condition leading to an emergency situation.  The technician would operate from a control panel which will have an Emergency Shutdown (ESD) capability available.

The technician would be expected to respond to the situation appropriately with a view to recovery of the situation and restoring the plant/process to a stable condition, through processes including but not limited to direct & indirect methodical investigation, observation & systematic investigation.

The technician would be required to:

  • Clarify the situation
  • Prioritise the responses and actions
  • Organize and direct the operations team
  • Review the situation and respond to any changes
  • Analyse the problem cause(s)
  • Recommend a solution to the problem


Course Content

  • Analysis of rapidly changing & possibly confusing data
  • Negotiation
  • Resource Management
  • Problem Isolation Techniques
  • Decision Making
  • Understanding of Operating Procedures
  • Problem Solving
  • Communications under stress
  • Impact of variations in Plant/Process & the distinctive signs of each variations
  • Plant Equipment, its Characteristics & Limitations
  • Information Management
  • Proactive Planning & Thinking (prevention of escalation leading to containment)



This Training & Assessment is conducted using the guidelines of the OPITO standard;


Element 1 – Maintain a State of Readiness

  • Access current emergency procedures and report anomalies
  • identify conditions which may affect emergency response
  • hand over safety critical information
  • take part in drills and exercises
  • work in accordance with safe systems of work


Element 2 – Control Critical Situations

  • Identify critical situations
  • activate alarms and take appropriate action
  • monitor the situation and minimise risks
  • report the critical situation
  • work in accordance with safe systems of work


Element 3 – Respond to Emergencies

  • Identify emergency situation and take action to make it safe
  • Activate all relevant alarms
  • communicate clear instructions
  • Clarify and act on information received
  • maintain a record of critical information
  • Work in accordance with safe systems of work


Training Syllabus & Method of Training

The program is broken into theory presentations & practical scenarios, theory sessions will consist of presentations, questionnaires based on individual gap analysis on each candidates RPL (Recognition of Prior Learning).


Assessment Process

Participants will be required to pass written examinations on technical subjects as part of the underpinning knowledge (maintain a state of readiness) component of the competency followed by the successful management of two (2) practical simulated scenarios with various conditions and elements.


Pre-requisite, Duration & Course Numbers

Participants attending this course should have as a minimum, successfully completed the required technical training to work as a panel operator or be of suitable technical ability to attend the assessment.

 The course is designed to be conducted over a three day, period, a maximum of 6 candidates are suitable to allow skills assessment on all selected scenarios.


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